FAQ

Frequently Asked Questions

How long does shipping take? Most orders arrive within 7–20 days. We work with international suppliers to bring you the best products at the best prices, and we appreciate your patience! You'll receive a tracking number by email once your order ships.

How do I track my order? Once your order ships, you'll get a confirmation email with a tracking number. You can track your package anytime here. If you don't see an email within 3 days of ordering, check your spam folder or contact us.

What if my item arrives damaged or doesn't show up? We've got you covered. Just email us within 30 days of your order and we'll send a replacement or issue a full refund — no hassle.

Do you accept returns? No. If you're not happy with your order for any reason, contact us within 30 days of delivery and we'll help make a suitable resolution.

What payment methods do you accept? We accept all major credit cards, PayPal, Apple Pay, and Google Pay — all processed securely through Shopify.

Is your store safe to order from? Absolutely. Our store runs on Shopify, which uses industry-standard SSL encryption to keep your information secure.

I have a question not listed here — how do I reach you? Head to our Contact page and fill out the form. We respond within 1–2 business days.